Our Services
Transport & Appointments
Help getting to appointments, the shops and the places that matter to you.
Getting to appointments and activities helps you stay healthy and connected. We help you get to medical appointments, shopping and social activities, so you can keep up with the things that matter without relying on family for every trip.
Transport & Appointments
What's included
Every care plan is tailored to you. Support can include:
- Transport to GP, specialist and hospital appointments
- Support during appointments, if you'd like it
- Trips to the shops, pharmacy and bank
- Transport to social, community, cultural and faith activities
- Visits to family and friends
- Help getting in and out of the car safely
Who it's for
No longer driving
For older people who have stopped driving and need reliable help getting around.
Regular medical appointments
For people who attend appointments often and would like support on the day.
Busy families
For families who can’t always take time off work to drive a loved one.
How we deliver it
1
Talk with us
Contact us for an initial consultation over the phone or in person. We always prefer to meet and greet you before providing services.
2
Plan together
We take the time to understand your needs, goals and preferences, and create a person-centred care plan with you and your family.
3
Care begins
Our team provides your agreed supports at home. You can talk to us about your care plan at any time, and we’ll adjust it as your needs change.
How this service is funded
Available through Support at Home, with our partner Trilogy Care, or privately. Your assessment and budget determine what Support at Home can fund. Whether you pay a contribution depends on the type of service and your income and assets.
Related services
Companionship & Social Outings
A friendly face for a cuppa, a chat or a walk, and help getting out to see friends and community.
Learn more about companionship & social outings
Nursing Services
A wide range of nursing care at home, including:
- Wound care
- Continence and catheter care
- In-home palliative care
- Health monitoring and more
Learn more about nursing services
Daily Living & Household Tasks
Cleaning, laundry, shopping and the everyday jobs that keep your home running smoothly.
Learn more about daily living & household tasks
FAQs
Questions about transport & appointments
Where can you take me?
We can help you get to medical appointments, shopping and social activities. Tell us where you need to go and how often, and we’ll include it in your care plan.
Can someone stay with me at my appointment?
If you’d like support during an appointment, let us know when you book, and we’ll talk through what we can arrange.
Is transport covered by Support at Home?
Transport is one of the services available under Support at Home, depending on your assessment and approved services. It may attract a participant contribution, depending on your income and assets. Private clients are also welcome. Learn more about Support at Home.