Our Services
Personal Care
Dignified, respectful help with the personal tasks of the day, at your pace.
Personal care is about helping you feel comfortable, fresh and ready for your day, in the way you prefer. We listen to how you like things done and build your routine into your care plan, so you stay in control while getting the support you need.
Personal Care
What's included
Every care plan is tailored to you. Support can include:
- Showering, bathing and personal hygiene
- Dressing and undressing
- Grooming, including hair care and shaving
- Toileting and continence support
- Help moving around the home and with transfers
- Morning and evening routines
- Support to eat and drink, if needed
Who it's for
Staying independent at home
For older people who want some help with personal tasks so they can keep living at home.
After a hospital stay
For people who need extra support while they regain strength and confidence at home.
Families who want peace of mind
For families who want to know a loved one is supported with daily routines.
How we deliver it
1
Talk with us
Contact us for an initial consultation over the phone or in person. We always prefer to meet and greet you before providing services.
2
Plan together
We take the time to understand your needs, goals and preferences, and create a person-centred care plan with you and your family.
3
Care begins
Our team provides your agreed supports at home. You can talk to us about your care plan at any time, and we’ll adjust it as your needs change.
How this service is funded
Available through Support at Home, with our partner Trilogy Care, or privately. Your assessment and budget determine what Support at Home can fund. Whether you pay a contribution depends on the type of service and your income and assets.
Related services
Nursing Services
A wide range of nursing care at home, including:
- Wound care
- Continence and catheter care
- In-home palliative care
- Health monitoring and more
Learn more about nursing services
Medication Management
Reminders and practical support to help you take your medicines safely and on time.
Learn more about medication management
Daily Living & Household Tasks
Cleaning, laundry, shopping and the everyday jobs that keep your home running smoothly.
Learn more about daily living & household tasks
FAQs
Questions about personal care
Can I tell you how I like things done?
Yes. Our approach is person-centred, which means your care plan is tailored to your needs, goals and preferences, including how and when you like your routine to happen. You can talk to us about your care plan at any time.
Is personal care covered by Support at Home?
Personal care is one of the services available under the Australian Government’s Support at Home program. From 1 October 2026, you don’t pay a contribution for personal care services approved in your support plan. Your assessment and budget determine what you can receive. Private clients are also welcome. Learn more about Support at Home.
Can personal care be combined with other services?
Yes. Many people combine personal care with other supports, such as meal preparation, household tasks or medication reminders. We’ll talk through what suits you when we build your care plan.